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Terms and Conditions

Cancel order
you can cancel your order in 2 hours after order was made. Please send email to objednavky@jefftron.cz , type in email title CANCEL with order number. If was order already paid, money will be returned in 3 days via bank transfer or paypal. If cancel is made later than 2 hours after order was made, trader reserves the right not to accept cancellation.

Non-acceptance of the consignment
If the buyer fails to take over the ordered shipment of reasons on his side (eg. The customer does not accept the shipment, or is unable to pay the purchase price), the buyer bears the costs associated with repeated delivery in full price.

Damaged shipment

If the transport company damage your parcel content, please take a photo of the parcel packing and photo of the damaged parts. Please send us these photos with details to support@jefftron.cz. We will found solution.

Order is not complete
If you received order which is not complete, please accept our appologize. Please contact us by email support@jefftron.cz and write down your order number. We will immediately find solution how to fix it.

Return goods
If you are EU resident you can return ordered products within 14 days based on EU laws. But goods must be un-used, packed and with all accessories. If you want to return some goods to us, please contact us by email support@jefftron.cz . Shipping is covered by customer.

Warranty claims
Based on CZ and EU law, warranty of all products is 24 months. Warranty cover only product build or material fail. Not breaks caused by common or improper use! If you have some problem with our goods, please contact us by email support@jefftron.cz than ship (covered by customer) failed products to this address:
name: Filip Nemec
street: Zahradni 599
ZIP code: 538 03
city: Hermanuv Mestec
country: Czech Republic
phone: +420776110204
Please insert into package problem description, paper with return address and your email contact. We will judge your claims within 30 days after acceptance.